1 reviews | Active since Oct 2018
Fnb ewallet ****. Fnb is profiting from cancelling ewallet without verifying . and blocking numbers for days. Costing us money and loss of business.
This is not on with fnb. I bank with them. However I accept payments from my customers with ewallet cause it's easy . on 2 occasions now. Customers pay and cancel. Why do they allow such?? It inconveniences. Now I have my money stuck. I can't use cause my number has been blocked. Why why why? My business now has to suffer. They don't verify before cancelling. I want access to my money. My cell ********** 089. And when I call the call centre. U wait for hours till airtime runs out. Its frustrating. Either way u lose money with fnb
Good Day Cassandra shobgwe ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Cassandra shobgwe ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
