TN
Thuthu N
1 reviews | Active since Oct 2019
19 Oct 2019, 20:03
FNB Ewallet Reversal
Hi, I sent an ewallet to someone two weeks ago. They lost their phone before they withdrew the money. Will the money be automatically reversed back to my acc? If so how long will that take? If not, how can I get the money back since the person it was sent to will no longer be able to withdraw the money.
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FNB (First National Bank)'s replyOfficial
21 Oct 2019, 08:41Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply21 Oct 2019, 08:41
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***