1 reviews | Active since Jul 2018
FNB Ewallet Reversal
Hi,
I have been holding for more than 20 minutes on FNB ONLINE BANKING call centre helpline for a rather urgent situation. I need to reverse a transaction that was done in error to an incorrect cell number for the value of R3000.00, Ref no. attached ********** 2002, 8 July 2018, ********** 5010, VODSM73C176D, 300.00. I feel this is rather unacceptable for one to hold on this long for this dire situation. As an undeserving recipient could benefit unduly in the meantime..... I need urgent assist pretty please...
Good day Yusuf,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB eWallet who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Yusuf,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB eWallet who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)