GM
GLEN M
1 reviews | Active since Aug 2015
16 Nov 2018, 07:20
FNB eWallet pin dilemna
eWallet withdrawal pin no more ideal. Most of us are now on minutes cellphone contracts that cannot be recharged since its minutes not cash balances we cannot run the USSD to retrieve new pins once it has expired. It has been a nightmare, even now I cannot withdraw my eWallet money. Fnb, please just like other banks, the pin must not expire. Kindly help.
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Nov 2018, 10:29Good day Glen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB eWallet who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB eWallet who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply16 Nov 2018, 10:29
Official
Good day Glen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB eWallet who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB eWallet who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)