1 reviews | Active since Jun 2016

21 Jun 2016, 10:11

FNB eWallet fail

<p>Sent through an eWalllet and checked the (send ATM PIN) option but in vain. The banker told me to get airtme in order to retrieve the PIN; what is the purpose of the (send PIN) option? Anyway I got sent to four departments before I could get to the correct one!!! </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2016, 10:36
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter your complaint is still in progress and you will hear shortly.

***.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)