1 reviews | Active since Jan 2016
FNB ewallet does not work
I can not withdraw money from my ewallet because after dialing *120*277# it tells me I do not have enough funds available which is not true. I need to send a fresh pin so that I can draw money at ATM. It is not possible to solve this issue trough the call centre.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***