FNB EST DEPARTMENT

I have officially given up on FNB. I hold an EST Acc together with my brother. I opened the Acc because I had an Acc already with the bank as a Student and believed it will be easy. The admin behind this Acc is tiring as well as the mistakes made by the bank. There is a hold on the Acc-went to Branch- all Documents as per request by Est Department were attached. After 11 Days I go back to the bank to check if anything has been updated. And it is to my attention that the document updated is not the correct one. Now we have to sign the new document. I now have to drive home and obtain my brother's signature just so I can be the main person of contact. I no longer have interest in continuing to use these services. I just want all the money. Thanks FNB you have been very helpful in these 2 years we lost our parent. I have had enough headaches running after you.