VM
V M

1 reviews | Active since Oct 2017

09 Dec 2023, 08:01

FNB ESKOM DISASTER NO CODES FOR METERS NO ELECTRICITY

What is going on in our country? I purchased R150 Electricity through online banking, Only to find that my meter rejected the Token number sent to me. I have not been able to vacuum my home or watch TV in fear of the very few units I have. with only 7 units to go, I cant even charge my laptop or phones. How does a bank get away with selling the public tokens for electricity that does not work I have sent through at least 4 emails and had no response from Care at all. I went to FNB I called Fairlands who are responsible to see tokens work Still nothing. I paid for electricity FNB. When will you arrange for ESKOM to get the meters to work? After all you did take my money at least you can get the necessary NEW CODES to work. WHY does ESKOM need to change CODES? Why put us through this strain? I need my electricity I paid for 4 days ago. PLEASE HELP ME Its bad I have no electricity my home is filthy, my food is going to go BAD HELP HELP

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Replies (3)
VM
V M's update09 Dec 2023, 09:37
Reviewer Update
FNB you did that yesterday in Fourways Branch nothing has been done and nobody has called me.
Your empty promises with no action does not help soon my laptop is down as it is I cant put my TV or do washing or clean my home What do you do other get a Reference from ESKOM which I did since last Thursday? You are the Vendor for electricity. ESKOM say you have the NEW CODES, as I suggested in Fourways Branch yesterday. Call ESKOM You aqre VENDORS and have powers above the Reference number that does nothing but notice the problem with Meters has been reported daily since the 4th.
surely you speak to people who escalate. They told me at Fourways they will call me immediately I am still waiting. BAD Service all round
VM
V M's update09 Dec 2023, 10:14
Reviewer Update
SOON YOU CLOSE FOR THE WEEKEND - WE TRIED CALLING ESKOM CANT GET THROUGH AT ALL WHAT IS GOING ON??
  1. I will have no electricity for the weekend and you have done nothing as usual. Not even called me
VM
V M's update11 Dec 2023, 12:52
Reviewer Update
PLS FNB I NEED ELECTRICITY YOUR REFERNCE NUMBERS ARE NO SOLUTION>
I NEED ELECTRICITY URGENTLY.
AT LEAST REPLY Shocking SERVICE