FNB Eshowe undermining customers

The service i observed today (13/07/23) which is very undermining as we set for almost an hour and no customer assisted nor communication from the staff if there are challenges. When asked an indian lady who rudely responded by saying it depends on what you are here for when there was no customer being assisted what’s disturbing more is that the line was mostly very old people who will never have a voice to question as after my enquiry the line started to move which left me with questions that all was done to undermine us. FNB eshowe

Noted also worsely that fNB eshowe have a backup that is to accommodate stage one only while in other towns its not like that why are we treated this bad and to note all other banks across theirs work even if its stage 6