1 reviews | Active since Aug 2016

15 Mar 2021, 10:43

FNB ERROR PAYMENT REVERSAL

I send an email to FNB to reverse a payment made erroneously as stated below: A plea to reverse the funds to Account of Mr Letsoara's FNB Account due to an error in payment effected to Kazang on the 26 February 2020.

Kindest Regards

Motlatsi Ernest Letsoara

They refused and provided a number i should call which doesn't work and when i did some backroud check the company concerned is deregistered but their account is still active with FNB R 2 751 is a lot of money for them to refuse to return it. I cannot pay my daughters school fees because of the error.

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Replies (2)
's update19 Mar 2021, 12:30
Reviewer Update
I am still awaiting response from FNB, what is taking you so long to resolve the matter in hand and also provide evidance that the company which is erronously paid has been operational because they even changed ownership of the business.
's update26 May 2021, 23:02
Reviewer Update
The banks failed to respond and the act as if they never heard about the complaint. I am awaiting your for 2 months.