FNB Error Code 217. Can't Transfer funds or pay Recipients.

My accounts have been frozen since the 27th of June. It's going to be three weeks and I haven't been able to receive any productive help.

I have been emailing Moipone Gumbi back and forth but she doesn't seem to have an idea of what's going on. I was told there was an alleged ***** case on my account and I have supp**** all required documents.

I keep on getting error code: 217 every time I try to make a payment or do a transfer from one account to another. This is a HUGE problem since there are certain things that I need to pay and I have debit orders going of on my one account and I need to transfer funds over.

I am unable to reach any form of telephonic support and the Chief Risk Officer assigned to my case take forever to respond to emails. I have been banking with FNB for over 10 years and I don't think any customer should be treated this way. I have a 3 year old who is suffering as a result of this. I need help immediately and urgently.