Fnb error code 217
<p>I opened an account online with fnb. They send the credit card first, then I had to wait 2 weeks for the cheque card. To date , I cannot transact with the cheque card as it keeps giving me this code error 217. I have been to their branch in overport 3 times in 2 days. I was told that the card is activated... but I still can't transact with it. Tried calling them (number supp**** by RB JACOBS, FNB social media) made to hold for 15 minutes.. I cut the call as I was being charged by my cellphone network provider. </p> <p> </p> <p>There's not much communication between fnb n the clients who does an online application... you are made to phone them etc.. ( for delivery, activation) </p>
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Replies (3)
FNB (First National Bank)'s replyOfficial
02 May 2017, 08:54Good day Mr. ml-aksa
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Best regards,
FNB (First National Bank)'s reply02 May 2017, 08:54
Official
Good day Mr. ml-aksa
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Best regards,
FNB (First National Bank)'s replyOfficial
02 May 2017, 08:55Good day Mr. ml-aksa
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Best regards,
FNB (First National Bank)'s reply02 May 2017, 08:55
Official
Good day Mr. ml-aksa
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Best regards,
FNB (First National Bank)'s replyOfficial
02 May 2017, 08:55Good day Mr. ml-aksa
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Best regards,
FNB (First National Bank)'s reply02 May 2017, 08:55
Official
Good day Mr. ml-aksa
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Best regards,