IM
Itumeleng M
1 reviews | Active since Aug 2015
04 Jun 2021, 12:42
FNB Error
FNB hasn't been debiting my credit life on my homeloan due to an error on their side. The issue hasn't been resolved for a very long time and now they telling me that if anything happens I will not be covered. I have called numerous times but no one is able to resolve the issue. What now FNB?
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FNB (First National Bank)'s replyOfficial
04 Jun 2021, 13:34Good day Mrs. Itumeleng Magwedze,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
Best regards,
FNB (First National Bank)'s reply04 Jun 2021, 13:34
Official
Good day Mrs. Itumeleng Magwedze,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
Best regards,