1 reviews | Active since Jan 2014
FNB erroneously take R20,000 out of my account and now refuse to return it. Is the bank truly this *********** !
I went to iStore to buy a laptop on the fnb promotion with apple whereby you can buy a product over 12/24 months and it gets paid out of your budget facility provided you have that money in your straight account. FNB have debited my account twice for the same transaction. Now I have to bring my 3 month old child (wife back at work) into a packed branch, print statements - take to the iStore and beg for my money back. Are FNB really this stupid that they refuse to help ?
Hello Nick Vadas,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Nick Vadas,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)