MN
Matsopole N
1 reviews | Active since Sept 2013
05 Sept 2019, 10:44
FNB Ermelo branch Qman personnel unfriendly
FNB Ermelo branch personnel by the service station at the entrance unfriendly to customers. Had that experience today (Wed 05 Sep 2019, 10h30) by the Qman desk, whereby the lady was unfriendly to me when i enquired about whereto go for deposits. I wasn’t happy with how she handled my simple query.
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Replies (2)
FNB (First National Bank)'s replyOfficial
05 Sept 2019, 11:41Good day Matsopole,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Sept 2019, 11:41
Official
Good day Matsopole,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
MN
Matsopole N's updateReviewer Update
11 Dec 2019, 15:43Nobody cared to contact me from the FNB branch regarding this, too bad!!!!
MN
Matsopole N's update11 Dec 2019, 15:43
Reviewer Update
Nobody cared to contact me from the FNB branch regarding this, too bad!!!!