YB
Yolandi B

1 reviews | Active since May 2018

11 May 2018, 10:29

FNB Ermelo

Iam so angry with the branch in Ermelo. They didnt give any notification that the back will be closed for a period of time due to construction. I wanted to deposit money to my suster in law for my child's present and could not because the branch was closed. At no other terminal can you deposit money. We have to drive 50km to the nearest FNB branch to do any thing. They should give notice to the people and set up a mobile truck for urgent stuff.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 May 2018, 10:55
Official

Good Day Yolandi Broodryk,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the branch and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***