DA
Desteny A
1 reviews | Active since Mar 2017
06 Dec 2018, 16:43
FNB erasing message on my personal account
FNB this is my second complaint and I will take this further if I have too, my previous complaint ********** NF after this you now you went further to go into my personal profile and erase the messages that you sent on my app that loan is approved and on the way into my account and blocked me from using my navigate life where it gives you options on what products you qualify and can apply for, according to your consultant was sent in error but why remove it this is ***** and I want answers
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FNB (First National Bank)'s replyOfficial
07 Dec 2018, 08:50Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Dec 2018, 08:50
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
*** (option one)