FNB Enterprise Worst Banking Experience

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I’ve been banking with FNB like forever and the recent experience with a business account for my NPO LadyBug Foundation is the worst ever.

These ****s want to charge me R257 to reset/unblock a PIN for the FNB Enterprise account.

What is worse is that this PIN got blocked due to a system issue which forced me to enter the PIN more than 3 times.

Without even a message popping up to say next wrong PIN we will block you and charge you to reset, they just blocked and now want me to pay to have the dam thing unblocked.

The part that does not make any sense is that this is an account for an NPO, like really!!! Do you have to suffocate an NPO for profits on something so trivia like unblocking a PIN?