FNB enterprise banking nightmare

We opened a business account with FNB assisted by Tshepo Sedutla on the 11th of Jan 2022, after the opening process we where advised that we will be contacted within 7 day to be loaded for enterprise banking online banking. however we where never contacted, on the 10th of Feb 2022 when picking up our card we again requested to be loaded on enterprise banking and we where promised that this would be done urgently however once again this was not done. on the 7th we called to request this to be done and complain however where told the is no reference number and that it was never request to begin with and that a new request needed to be done. we requested this to done urgently and we where promise that an urgent request well be loaded and we will get assistance the following reference number was given Opp-***-zeegb .. we called thursday to follow up and still on thursday nothing was done. Sunday we call business help desk and entreprise banking and spoke to Kenneth Njokwe (Online banking) and Lesego Makalinge (Business desk) and they also could not assist and kept telling us that neither of the two department could help us. it is 2 months since the account is opened we are unable to transact and we have payments that we need to make and we cannot do anything. FNB has been totally useless with no one taking responsibility. this is total unacceptable and we will be closing our account with FNB and moving to a banks, we are truly disappointed with the level of service that we received... for bank that prides itself for being the leading digital bank it useless if it two months and business cannot even load beneficiaries and you are just to got to the atm or with drawn money for to pay your debtors this I utter nonsense in this day and age!