PC
Phillip C
1 reviews | Active since Jul 2011
19 Sept 2019, 16:13
FNB Engen Wesbank Fuel Cards contact issues
We are conitniously having issues with Wesbank Engen fuel cards. Nowhere on any number on the card does a person get any assistance when having a problem. The relationship manager Nisha Dahya does not respond to any emails or phone messages left. After 3 weeks of frustration using these cards I will advise any person not to use the FNB Wesbank Engen Fuel Card as the support for issues arising are simply non existent.
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FNB (First National Bank)'s replyOfficial
19 Sept 2019, 16:36Good day Phillip,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply19 Sept 2019, 16:36
Official
Good day Phillip,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***