Fnb encouraging *****
I have full signing powers on my mother's bank acc. Her card on her acc has expired. The courier keeps phoning me. First they wanted to speak to my mother. They do not understand what full signing powers are. They refuse to help me. This morning they phoned me and wanted to know my personal details. The bank has these details. Why should I give my personal details to a stranger over the phone. I was informed by the couriers that my mother will not have a card to operate her account If I do not give my details. Is this the way that FNB operates, yet they advise clients to be vigilant? What is going on?
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FNB (First National Bank)'s replyOfficial
25 Jan 2019, 13:39Good Day Anne Van der Linden,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply25 Jan 2019, 13:39
Official
Good Day Anne Van der Linden,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)