1 reviews | Active since Mar 2014
FNB EMPTY PROMISES AND ******* SERVICE
I am REALLY disgusted with FNB's service, they claim to be the best bank, I am not seeing this at all. Firstly I struggled for about 2 months to get my business account opened with them as they kept on sending met form after form to complete, even the business consultants could not get it open. Then after me making a scene inside of the branch we eventually got my account opened. Now I received my card and was told to register for internet banking and to activate my card, it's been about a week now since I completed the registration info on the website and a message told me they will contact me, STILL NO CONSULTANT CONTACTED ME!!!!!
FNB, your service is *******!!!!!!!!!!!!!!!!!! I will be closing my account as well as 4 of my friends that has business accounts that is also not satisfied with the EMPTY promises from FNB and we will be going to Standard Bank who has never let me down with my personal account!!!
Good day Gerhardt,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Gerhardt,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
