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Ntombizamandlovu N

1 reviews | Active since Dec 2018

28 Dec 2018, 12:11

Fnb employees ignores ********** activities happening right in front of them

I was withdrawing at FNB Idutywa and what amazed me is that consultants and ATM assistant firstly allow one person to make multiple transaction on different cards fully knowing that is not that particular person card (*****) being promoted , secondly they allow person who is nt employed there not even a security guard there to assist people , when u make them aware the just ignore u

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Dec 2018, 08:36
Official
 
Good Day Ntombizamandlovu Nkomonye, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards, 
Firdoze Khan 
Hello Peter Complaints Team 
*** (option one)