FNB employee very bad attitude

I received a call from FNB number ********** 147 on 25 August 2017 at 16:28. The lady informed me she is calling from FNB connect, I told her I am already using the FNB sim card and she said that is why she is calling.

As all the previous calls I received were regarding the unlimited call offer I told her I do not want that offer and her response was - That is not why I am phoning, but if you do not want to talk its fine, and she puts the phone down. I was still trying to say something, because I wanted to hear why she is calling then. I must admit that I used some choice words after that incident.

That was extremely rude and I have a very good mind to move all my accounts to another bank and this is not an idle threat as one thing I cannot abide by is rude people and especially somebody who put the phone down in my ear after telling me what I want or do not want to do.

I will contact my bank manager first thing on Monday as this was totally unacceptable and I will demand action to be taken against that person.