FNB. Employee Humiliate me in front of customers.

On Friday 28 Nov I went to Irene Village mall to withdraw money. At the bank I was told that the bank is full, and I must wait for someone to come out before I can enter. Excepted as every entity is struggling with the same problem on hand. So, I decided to draw money from the teller outside. Around 10AM After taking a few minutes to lift my limit for the teller I went to the que at the teller. Not going to draw enough money while standing in the que I take a step sideways to see if I might have space to enter the bank and draw the full amount at once. The person working at the front controlling the entrance say to me that i am not a loud to look into the bank. That I must stay in line because I am a security risk if I look into the bank and there are people busy with transactions. At that moment I think to myself why I bank with a Bank like that. That treats its customers like trash and speak to them that way. I am good for the money I put in your bank but I’m a security risk if I enter your bank and can be humiliated in front of other clients.

I have been a client for many years, having all my business accounts and private accounts at FNB. And I know that is not the way you treat clients. Your slogan “How can we help you” Not the way I was helped by everyone looking at you as if you are a piece of trash or a ********. Never have I been treated like that at a FNB bank.