HB
Henri B
1 reviews | Active since Mar 2009
13 May 2019, 10:50
FNB employ RETARTS
FNB must be employing retarts!!
As a Private Wealth member, how MANY times do I need to TELL FNB Retarts working at Customer care, NOT to phone me about insurance products?!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 May 2019, 12:07Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply13 May 2019, 12:07
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***