Fnb emails

I got the following threatening email.

Dear Mr Van Vuuren,

As per the Financial Intelligence Centre Act, Act 38 of 2001 (“FICA”), FNB is required to maintain and verify client information on an ongoing basis. From time-to-time we will ask you to update your identity and address details to ensure we have the correct and most up-to-date information on our records. According to our records, your details were last updated more than a year ago. You need to verify your details to avoid an account freeze.

Please contact our FICA Helpdesk on *** within the next 5 calendar days, after date of this mail and provide the following documentation:

Your Green bar-coded National Identity Document or Identity Card (Smart Card) Proof of address that is an approved document containing your name and physical address (P.O. Box numbers are not acceptable), or stand number and suburb Should we not obtain a full and clear collection of ALL the required documents, we will be unable to allow transactions on your account as it is against the FICA rules to do so without the verified information. As a last resort, your account could be placed on a transactional hold and you won’t be able to use it at all.

Yours sincerely FNB

Truecaller flagged the number I dialled(twice - no answer) as a ****.The source EM was strange and unknown. How was I to present my green ID to a number? Communicating with fnb (phishing) was most unhelpful, (EM is legit) almost like they are in on the ****. They referred my EM to KYC.