FNB - *****elent activity on a card I have never used where is the protection of our data and money!

I see this has not only happened to me alot of views from the customers with the same issue, late this morning i got a notification of a transaction on my global account with amazon uk.

I have not used this card since I received it and no one has had access to the card so how is someone accessing my account , this is ***** and clearly only FNB has access to this account and my details. When i called in to the ***** department they said all they can do is log the incident and it would investigate and they will get back to me which could be up to 30 days , this is ridiculous and now i do not have access to my money until they complete their investigation.

I want my money back asap, clearly my money and data is not safe with you .