1 reviews | Active since Aug 2018
FNB ELECTRICITY NOT RECIEVED
I purchased electricity for R150 using the FNB cellphone banking app and I received no token. The money has already been credited from my account and I didn't receive any sms with the token nr, Further I contacted FNB numerous times and all they do is send me Ref Numbers. This was 2 months ago!!!!!!!!!!
Good Day Fred Angasisye ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Fred Angasisye ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***