RB
Rabia B

1 reviews | Active since Jul 2018

13 Jul 2018, 15:39

FNB Ehome affairs service

Trying for the past week to make an appointment for passport biometrics and photgraphs and FNB Merchant, no available time slots up until mid August. How is this a value added service? Why pay R800 for a service I am not even receiving?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2018, 16:14
Official

Good Day Rabia Bhabha,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

***

I do apologise for any inconvenience caused.

Regards,

Client Experience Team

Email address: ***

Tel number: ***