TM
Theo M

1 reviews | Active since Jan 2014

14 Feb 2018, 15:15

FNB EDO collection attempt

i received an sms that R126 will be deducted from my account and I want to know how did fnb allow a debit order that I did not authorise because I don't know this company

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Feb 2018, 15:34
Official

Hello Theodorahm ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

TM
Theo M's update16 Mar 2018, 11:46
Reviewer Update
I have not received any feedback regarding this and my account is still debited by this company , which leads my account to be on a minus and have mag-tapes all the time and its reflecting bad on my account to a point that I am even considering moving banks after 15years
TM
Theo M's update16 Mar 2018, 11:46
Reviewer Update
I have not received any feedback regarding this and my account is still debited by this company , which leads my account to be on a minus and have mag-tapes all the time and its reflecting bad on my account to a point that I am even considering moving banks after 15years