FNB EBUCKS TRAVEL DISAPPOINTMENT

Maybe the rating will change if I get a decent response. This relates to the new EBUCKS Travel benefit. I'm always on level 5 and got 40% for each member of the family. Now, we get 80% (Yay), but we all have to travel together because FNB is now promoting families they say. Well the problem is, my children are over 18 and are in university. They would travel home during their breaks. Now they don't qualify for anything. Tell me now, why would I have to fly to JHB to fetch my 19 - 21 years children to fly them back to CPT just to get the 80% discount and then the return journey I would have to fly to JHB and then immediately back home. This would be twice or maybe 3 times a year. I escalated this as a email query, At first they responded saying "My feedback is in review for the next earn rule change". I have thereafter repeatedly ask where and how far this planned change is in development and whether it is definitely going to happen. But I can't get a answer. I cannot just sit back and wait FNB EBUCKS. Your new "benefit" is going to cost me alot this year. So I need to base your answer as to whether I need to change my banking to Discovery as my whole family qualify for the 40% discount tier and if I move my banking, I can get even more discount. At the end of the day, we need to move to where we can save the most thanks to all our living daily expenses. So What is it going to be? And if it is to be changed, how and why should we wait until July? I didn't want to post on HelloPeter, but I am just not getting any proper response to the emails sent.