AB
Annelien B
1 reviews | Active since Oct 2019
15 Nov 2019, 20:23
Fnb / ebucks the bad service continues
Well you did it again. I complained to ebucks on 23 October since then i have sent several follow up mails but wow you guys are so busy you don't have time to deal with customers. You should change your slogan because help does not exist at FNB.
Helpful (0)
Replies (4)0
Replies (4)
FNB (First National Bank)'s replyOfficial
16 Nov 2019, 09:10Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
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FNB (First National Bank)'s reply16 Nov 2019, 09:10
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***
AB
Annelien B's updateReviewer Update
19 Nov 2019, 22:18Still not resolved. Still waiting
AB
Annelien B's update19 Nov 2019, 22:18
Reviewer Update
Still not resolved. Still waiting
AB
Annelien B's updateReviewer Update
27 Nov 2019, 12:03Still waiting. Tik tok .....
AB
Annelien B's update27 Nov 2019, 12:03
Reviewer Update
Still waiting. Tik tok .....
AB
Annelien B's updateReviewer Update
29 Nov 2019, 21:0513 days have past again and still no response of resolution....
AB
Annelien B's update29 Nov 2019, 21:05
Reviewer Update
13 days have past again and still no response of resolution....