1 reviews | Active since Nov 2011
FNB EBUCKS TEAM
<p>Im really disappointed at the level of service that i received from the EBUCKS team. An order that was placed was acknoledged for 2 weeks only when i complained did they ship my order but the order was not complete. its been a hassel trying to get confirmation when the order will be delivered and i have opted that they cancell the order. i hope this will not take 2 weeks to be cancelled.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good day FNB EBUCKS team,
This has been my first and last BAD experience with you. I will never ever order anything online AGAIN!!!!
Im really not liking the service if you promise to give someone a call back you need to houner that commitment. I have called in 5times already and i still have no proper feedback from that team? I have been asking to cancell the balance of the order but no one is taking me seriously? Im tired, frustrated, annoyed and im getting angry now!!!
Good day FNB EBUCKS team,
This has been my first and last BAD experience with you. I will never ever order anything online AGAIN!!!!
Im really not liking the service if you promise to give someone a call back you need to houner that commitment. I have called in 5times already and i still have no proper feedback from that team? I have been asking to cancell the balance of the order but no one is taking me seriously? Im tired, frustrated, annoyed and im getting angry now!!!