FNB EBUCKS SUCKS

So here I am just over 18000 ebucks, ie R1800? wanting to purchase a headboard from takealot at just on R2400. Transaction declined. I have more than enough to pay the difference in my cheque account. Query to ebucks, the response is sorry with Gold Fusion you are not permitted to do that. What a joke, have you seen my profile FNB ? Oh really and then I just went to my Discovery Card and did the whole transaction with co-paymet .... I think I'll be shifting it all within a week. FNB disgraceful..