1 reviews | Active since Dec 2016

28 Dec 2016, 17:41

FNB Ebucks Store

<p>I ordered a powerbank on the 12 December 2016. I am still waiting for it. After I have phoned 3 times and every time they tell me they will phone me back. No one has phoned me back. It is now 16 days and no products.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Dec 2016, 13:30
Official

Good day Ms. annuska-esbach

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***