FNB eBucks *******

I noticed that I am receiving far less eBucks than I used to. The 1st month I thought I had just spent less, but in the 2nd month I got a suspicious. I signed into my account and to my SHOCK & HORROR saw this statement: You currently do not qualify to earn eBucks!!!<br> At NO stage was I notified that this had happened! When I asked my private banker about it he advised that I did not meet the deposit limit for the last 2 months &when I asked why I received NO notification, he advised that there are NO eBucks notifications!!<br> How can a bank who prides themselves on client service & technology be so backward when it comes to the major reason why most people join them?!<br> Last year I also had an issue where I withdrew funds from my cheque account using my cheque card from an ABSA ATM. Although the option to choose Cheque was available & I selected it, it instead withdraw the funds on my credit card!<br> I was unaware of this insane issue & it resulted in high bank fees over several months! It took over 6 months for me to get an answer on this and in fact I'm still waiting for feedback.<br> I am disgusted & disappointed & seriously thinking of switching to another bank. FNB Private Banking sucks