MB
Marcus B
1 reviews | Active since Feb 2017
15 Dec 2022, 15:57
FNB & eBucks rewards not keeping up to their end!
I have not received my eBucks rewards due to FNB reversing a debit order that caused my account to reflect badly. I have logged a query with eBucks, they have been waiting for feedback from FNB which is taking longer than it should. When i received a text that my account was in arears, I logged a query as this was very strange as this debit order has always come off on my salary date and was never in bad standing!!!
Helpful (0)
Replies (1)0
Replies (1)MB
Marcus B's updateReviewer Update
20 Dec 2022, 15:19FNB has not responded or followed up with this complaint, eBucks even worse, I have to and wait on the line for so long for no help, consultant say they will call me back & dont until I do and then im left hanging on the phone for no joy. What the hell is going on. If the parties know why my account was in bad standing and the reason thereof. What are we still waiting for??????
MB
Marcus B's update20 Dec 2022, 15:19
Reviewer Update
FNB has not responded or followed up with this complaint, eBucks even worse, I have to and wait on the line for so long for no help, consultant say they will call me back & dont until I do and then im left hanging on the phone for no joy. What the hell is going on. If the parties know why my account was in bad standing and the reason thereof. What are we still waiting for??????