FNB Ebucks reward points

Hi<br> <br> I have recently upgraded my credit card from Gold to Platinum and I am disappointed to see that by \upgrading"my card I have in fact lost benefits. <br> <br> 1. I am registered to receive statements via email and when logging on to the ebucks website it shows that I am not receiving points even though I can actually see that I am registered to receive my statements via email on my online banking profile.<br> <br> 2. I have been banking with FNB for at least 3 years (if not more) and on the ebucks website I can see that I am not receiving points for the criteria \""Have not exceeded your limit or gone into arrears on your Credit Card for six months and more\"" - I have never ever went in arrears with a payment or exceeded my credit card let alone within the last 6 months<br> <br> I cannot believe that by \""upgrading\"" my card and actually paying more every month I am being ********** with these technicalities"