FNB Ebucks Reward Levels - false pretenses

I have done exactly what you said but still no movement, this is unacceptable you put the clients under false pretenses.

My salary is being paid into the amount for the past 4 months already, I shop online, I use Engen to put in petrol, I do transfers from the app, I have 4 debit orders going off my account l, I have open up savings accounts and much more.

And still I'm on no reward level.