NN
Nosipho N

1 reviews | Active since Nov 2020

06 Nov 2025, 14:32

FNB eBucks is the worse rewards programme

I made 5 virtual purchases for week 20-26 October 2025 and today when I inquired about why I did not qualify for the Starbucks reward, I was informed that the reason I did not qualify was because the merchants did not bank the sales within the purchasing week. Nowhere on the eBucks brochure does it make mention of this as a disclaimer. How is this now my problem? Also, I made purchases and all that is required to qualify for the Kauai vouchers only to have that taken away as well. Trifling behaviour, FNB!

I cannot wait for the new Tax Year so that I can move my investments from this ****ming bank. Anyone who has had problems with this bank, please recommend a bank I can transfer my banking and investments to! I often hear people complaining about FBN and wow, everybody has their day, hey!

The eBucks incentives are what kept me around and now you want to pull a **** on me? Hey FNB? Miss me, my darling. 01 March 2026 though. Bookmark this!

0
Replies (1)
NN
Nosipho N's update07 Nov 2025, 15:10
Reviewer Update
FNB is trying to make me accept the fact that they pulled a fast one on me! That banking of sales by merchant disclaimer is nonsensical when the client did everything right. Punishing a client for something out their control is diabolical! eBucks has turned into something that doesn't incentivize clients but rather make it difficult to enjoy worthwhile benefits. Sketchy, tsotsi moves there by FNB!