1 reviews | Active since Mar 2009
FNB EBUCKS ********** POLICY ISSUED
FNB SENDS POLICY WITHOUT LEGALLY CONFIRMING IT WITH THE CLIENT:
CP ********** 86
THE ABOVE POLICY NUMBER ISSUED TO ME - I DID NOT CONSENT / AGREE / OR EVER EVEN DISCUSSED THIS WITH ANYONE AT FNB? HOW DO YOU SEND THIS POLICY I DID NOT TAKE OUT A POLICY WITH FNB!!
I NEVER AGREED TO PREMIUMS BUT YOUR COMMUNICATION INDICATES INCREASES!!!!!!!! IS THIS A GENERAL NEWSLETTER OR WHAT, BECAUSE I CANNOT DECIPHER IF IT IS MARKETING OR A SOLD POLICY, ON THE ONE HAND YOU GIVE ME A POLICY NUMBER AND TALK ABOUT MY PREMIUMS, ON THE OTHER HAND YOU TALK ABOUT EARNING E-BUCKS - WHAT IS YOUR TRAP ALL ABOUT THIS TIME FNB???
CANCEL THIS ******* POLICY OR I WILL REPORT THE ***** COMMITTED BY FNB.
CONFIRM THIS WITH ME IN WRITING BY C.O.B 4 JUNE 2018.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Private Clients for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Private Clients for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
