FNB ebucks department *****ed up

<p>I placed my ebucks order on Friday 25 Nov and since then I have had an order status (Mon-Thurs) "Ready for collection". I phoned in each day (Mon-Thurs) where by the agent got a a person from the logistics department to phone me. He said (this was Wednesday) that the order has been processed and that my package will be arriving the next day. (Still waiting as I type this). About an hour ago I received a phone call again from FNB ebucks logistics department saying that the order has erroneously been placed against some other order and now the item that I had ordered is "OUT OF STOCK". What the hec FNB. I hope EBUCKS rises to the occasion and makes it worth my while. I always go on about "How great my bank is" but that tune could change quickly...</p>