wP
williem P
1 reviews | Active since Aug 2014
17 Oct 2019, 16:06
Fnb ebucks *******
Fnb do not allocated my ebucks correctly. As I have a premiem account I am supposed to earn ebucks on the loans I paid to fnb and what about ebucks on my Homeloan I paid and Ebucks on all the transactions I do. For September I only received R7 in ebucks but alot of transactions that is connected to my Premium account. The advertising about ebucks you received to have a premium account is totally false
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FNB (First National Bank)'s replyOfficial
18 Oct 2019, 08:29Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply18 Oct 2019, 08:29
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***