FNB Ebucks

FNB ebucks making dramatic changes just a few months after its annual changes to earning points is acting in bad faith to all its life long customers.

Effectively premier to private wealth clients (me on PW) will have 2500 less points after barely achieving level 5 after your changes a few months ago. A lot of us took out multiple 24 month contracts on the premise that you would hold the changes made in August for at least year as you always did.

This will lead to 100s if not 1000s of customers dowgrading their accounts, or outright leaving FNB. The forums on Reddit clearly indicate this with the 100s of comments. The person who made this executive change should be held accountable for the big hit to the reputation and financial loss!