TC
Tendai C
1 reviews | Active since Oct 2018
07 Dec 2018, 14:50
FNB eBucks are cheats and don't trust an sms with an Uber voucher code.
FNB e bucks misled me and made a fool out of me . They sent me an sms that l had rewards and would get discount off uber rides. Booked an under and tried their discount code which was not even working. I contacted them politely to find out and for two weeks have been investing. I think they know they misled me and cant even apologize or compensate me for it.
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FNB (First National Bank)'s replyOfficial
07 Dec 2018, 15:33Good Day Ms Chibarabada,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply07 Dec 2018, 15:33
Official
Good Day Ms Chibarabada,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***