WS
Warren S

1 reviews | Active since Nov 2012

21 Jan 2019, 12:09

FNB Ebucks

I have tried several times to contacts ebucks with little to no feedback, i am trying to book a trip with ebucks, this has become very frustrating.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jan 2019, 12:27
Official
Good day Warren, 
Thank you for taking my call earlier. 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention. 

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued. 

I have referred the matter to the relevant department who will provide feedback. 

Once again, I do apologise for the inconvenience and frustration caused. 

Regards, 

Hello Peter Complaints Team 

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