NZ
Nobetshilo Z

1 reviews | Active since Jul 2017

18 Jul 2017, 14:58

FNB Easy to switch struggle

<p>Hello Peter. I have switched to FNB .they ingnored my application because the lady who was assisting me took a leave. <br />All the debt orders bounced at ABSA I had to pay R1100 For admin. Please help me. I need FNB to pay that R1100 because its their fault. They keep on saying they are going to call me back. I am still waiting on their call</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jul 2017, 15:10
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)