1 reviews | Active since Oct 2011
FNB Easy Loan UNPROFESSIONAL BEHAVIOUR
<br> Good day,<br> <br> My FNB Easy Loan have been handed over for collection.<br> <br> We made a payment arrangement. I FULLY settled in May 2015. I then received on the 11th of June 2015 a PAID UP LETTER from FNB Collections Department.<br> <br> I'm VERY shocked to see that there is still a balance of R14,479 on the Credit Bureau (ITC) profile. I complained already last year, FNB promised to update my profile.<br> <br> How can an important Financial Institution like FNB can behave in this UNEHTICAL and UNPROFESSIONAL manner. Only God knows how many individuals are victims of that. It's obvious that FNB is doing that on purpose. FNB should be fined like MTN is being fined all over Africa.<br> <br> I just app**** for a Home Loan and this could cause my application to be declined. <br> <br> Regards<br> Samuel
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 862420.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 862420.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
