1 reviews | Active since Apr 2017
FNB easy account paypal service
<p>I am highly dissapointed with the fnb services, i have a new fnb easy account which is supposed to be the account you can link a paypay account with, but after about 5 days of going between the walmer park fnb branch in port elizabeth and fnb/paypal telephone services, no one can help me link my card with the account. I know this is possible as a fellow colleague has completed his linking proccess in less than 5 minutes with the same account as mine. The branch is so uneducated about paypal services that they dont even know that u can use a easy account for these services although this was confirmed by more than three fnb paypal consultants . It seems like FNB does not have a clue how to troubleshoot the problem and just keeps on referring me to different departments. i am at the verge of closing my fnb account and just forgetting about it as no one can assist me. </p> <p> </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
